Robert Hu
Blog

Research Notebook

How technology is changing commerce, and what operators need to understand before the shift becomes obvious.

Costco Is Finally Going Digital. Here's What It Means for E-commerce Brands.
E-commerce Strategy

Costco Is Finally Going Digital. Here's What It Means for E-commerce Brands.

Costco just reported a 20.5% surge in digitally enabled sales and is rolling out AI-powered inventory systems. When the last holdout goes digital, it changes the game for every brand in its ecosystem.

·5 min read
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Black Friday 2025 record online sales reaching $8.6 billion in e-commerce spending
E-commerce Strategy

Black Friday 2025: Online Sales Hit Record $8.6 Billion

U.S. shoppers spent $8.6 billion online by 6:30 PM on Black Friday 2025, up 9.4% year-over-year. Full day projections reached $11.9 billion, cementing the shift from in-store crowds to digital-first shopping.

·6 min read
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Walmart Sparky AI shopping assistant with Sponsored Prompts ad format for brands and sellers
E-commerce Strategy

Walmart Sparky AI Gets Ads: What Sponsored Prompts Mean for Sellers

Walmart is testing Sponsored Prompts inside Sparky, its AI shopping assistant. Brands can pay to surface products in AI conversations. Here is what this means for e-commerce advertising.

·6 min read
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Walmart grocery e-commerce growth metrics showing store-based fulfillment and delivery performance
E-commerce Strategy

Walmart Grocery E-Commerce: 7 Consecutive Quarters Above 20% Growth

Walmart posted its seventh straight quarter of 20%+ e-commerce growth in grocery by turning 4,600+ stores into fulfillment hubs. Here is how the store-based model is beating dedicated automation.

·6 min read
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Kroger e-commerce fulfillment strategy pivoting from automated centers to store-based model
E-commerce Strategy

Kroger's $400M E-Commerce Pivot: Closing Automated Centers for Store-Based Fulfillment

Kroger is closing three Ocado-powered fulfillment centers and taking a $2.6B write-down, pivoting to store-based fulfillment and third-party delivery to target $400M in profitability improvements by 2026.

·8 min read
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Amazon Project Cremini Whole Foods workforce integration and grocery e-commerce strategy
E-commerce Strategy

Amazon's Project Cremini: How Whole Foods Integration Reshapes Grocery E-commerce

Amazon's Project Cremini integrates 100,000+ Whole Foods employees into its core operations, targeting $94M in profit gains by 2026. Here's what this means for e-commerce brands and grocery retail.

·7 min read
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TikTok Shop social commerce revolution showing live shopping and creator-driven product discovery
E-commerce Strategy

TikTok Shop Revolution: The Complete Seller Guide to Social Commerce

TikTok Shop is the fastest-growing commerce platform in history, with discovery-first shopping, creator-driven sales, and live events driving conversion rates 3-5x higher than traditional e-commerce.

·10 min read
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