Robert Hu
Blog

Research Notebook

How technology is changing commerce, and what operators need to understand before the shift becomes obvious.

AllE-commerce StrategyGEO & SEODigital MarketingDigital TransformationThe Messy Middle
A person hesitating before adopting a powerful AI tool, representing the decision fog of AI agent adoption
The Messy Middle

The Decision Fog Around Clawdbot

I see the potential of browser-based AI agents like Clawdbot. I am just not sure I am ready. The honest answer to whether you should adopt powerful AI tools is usually a question back: have you built the systems they need?

·6 min read
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Business team discussing AI agent accountability and decision ownership for commerce workflows
The Messy Middle

Who Pays When AI Agents Make Mistakes?

Teams are deploying AI agents before having internal conversations about accountability. The real risk is not AI mistakes. It is the ambiguity around who owns the resolution when things go wrong.

·6 min read
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