Robert Hu
Blog

Research Notebook

How technology is changing commerce, and what operators need to understand before the shift becomes obvious.

A shopper conversation with a retailer AI assistant translated into keywords and filters that enter an existing sponsored products auction
Digital Marketing

AI Shopping Assistants Are Becoming a Standard Retail Media Placement

Criteo now lists a retailer's AI shopping assistant as one of its Sponsored Products page types, live at Albertsons since June. The assistant translates the conversation into keywords and filters, and the existing auction, bids and reports do the rest. The keyword did not disappear in conversational commerce. It moved behind the conversation.

·5 min read
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An Amazon review invitation shown to a customer who recently purchased the product, with a one-tap star rating
Digital Marketing

Amazon Review Requests Ads: How Amazon's New Paid Review Invitations Work

Amazon Review Requests is a new Amazon Ads campaign type that shows review invitations to customers who recently bought your product. Here is who qualifies, how it differs from the free Request a Review button and Amazon Vine, what Amazon has and has not said about billing and launch timing, and how to measure cost per incremental review.

·6 min read
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One daily advertising budget allocated by machine across sponsored ads, display, video and streaming TV, with the human retaining the objective, the economic envelope and creative approval
Digital Marketing

Amazon Just Put Channel Mix Inside the Algorithm

In March I wrote that budget allocation, target ROAS, channel mix and product prioritization should stay with a human. Amazon's September 29 Full-Funnel Campaigns documentation puts two of those four inside the optimizer, and the DVA+ capability table shows Amazon now selling delegation level as a product choice.

·6 min read
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Advertiser demand arriving at several retail media networks through one standardized pipe, with each retailer keeping its own pricing, ranking, data and measurement behind the connection
Digital Marketing

Retail Media Is Starting to Lose Its Separate Buying Interface

Teads and Koddi made participating onsite retail inventory buyable through OpenRTB in an omnichannel platform. The specification standardizes access while leaving ranking, feeds, data and measurement untouched, which is where differentiation now has to live.

·6 min read
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Two commerce data structures side by side, one showing deep item and basket detail inside a single retailer and the other showing merchant, amount and category across many merchants
Digital Marketing

The Commerce Media Moat Is Splitting Into Basket Data and Spend Data

Citi Commerce Media targets advertising with card transaction data and measures outcomes inside the payment relationship. Retailers see the item and the basket. Payment networks see the merchant and the amount. Breadth costs detail.

·6 min read
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A drive-thru order screen carrying a third-party advertisement, with the loyalty identity and purchase history behind it and no measurable purchase outcome on the other side
Digital Marketing

McDonald's Is Building a Media Network Without a Marketplace

McDonald's disclosed a media network pilot across 450 company-operated restaurants and an aspiration to build it into a billion-dollar business. It has identity, purchase data, frequency and screens. What it has not shown is closed-loop measurement.

·6 min read
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A retail storefront layer sitting on top of a shared advertising infrastructure layer, with the shopper relationship and brand programs held above the line and ad serving and measurement below it
Digital Marketing

Retail Media Is Becoming Infrastructure, Not a Network Every Retailer Builds

Gopuff runs its own storefront, fulfillment and ad sales business, and it still put Instacart Carrot Ads underneath its advertising. Retail media is separating into a layer retailers own and a layer they rent.

·6 min read
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A shopper moving from an independent AI answer to a clearly labeled sponsored conversation run by a business, and then to the merchant site
Digital Marketing

The Ad Click Is Becoming a Conversation

OpenAI is testing Sponsored Agents, a labeled conversation a shopper can enter after an ad, and opened ChatGPT Ads to Shopify merchants. The paid layer is growing a post-click stage.

·6 min read
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An AI shopping conversation carrying three separate kinds of commercial information: an organic recommendation, a paid ad, and a brand-supplied promotional offer
Digital Marketing

AI Shopping Is Growing a Third Commercial Layer

Snipp brought brand rebates, offers and loyalty programs into ChatGPT and Claude. The launch makes a third commercial layer visible alongside organic recommendations and paid ads, but for now it reaches only shoppers who install the tool.

·5 min read
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An advertiser buying ad placements inside an AI assistant it does not own, while the commerce data and measurement stay behind on the retailer side
Digital Marketing

Amazon Can Now Sell ChatGPT Ads. The Data Did Not Come With It.

Amazon Ads announced a ChatGPT advertising partnership with OpenAI, now in pilot with select US advertisers. The announcement confirms a buying route into ChatGPT inventory. It says nothing about Amazon commerce signals, catalog data, measurement, or attribution on that surface, and OpenAI's own documentation says its ads system controls all delivery decisions.

·6 min read
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A single Google Search campaign serving into both a traditional results page and an AI Mode conversational answer, with the advertiser choosing neither surface
Digital Marketing

AI Search May Be an Interface, Not a New Channel

Google confirmed a small experiment letting exact and phrase match Search campaigns serve text ads in AI Mode. The change itself is narrow. What it exposes is that the boundary advertisers organize around was adjusted quietly, on a surface Google has not publicly documented.

·6 min read
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An advertising business layered onto consumer distribution that already existed
Digital Marketing

ChatGPT Ads Hit a $1 Billion Run Rate in 200 Days. The Audience Came First.

OpenAI says ChatGPT Ads reached a $1 billion annualized revenue run rate in under 200 days. A run rate is an extrapolation, not collected revenue. The more useful question is how any ad business scales that fast, and the answer sits in a sentence about something else: more than a billion weekly active users were already there.

·6 min read
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